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How to perform a full data sync from Connected Services in Sage 50

How to perform a full data sync from Connected Services in Sage 50

If you need to ensure all your Sage 50 data is fully up to date in Satago, you can perform a Full Data Sync directly from Connected Services within Sage 50. It some cases you may need to disconnect and reconnect Satago from Connected Services.

How to perform a Full Data Sync

  1. In Sage 50, log in as Manager.

  2. Navigate to Connected Services.

  3. Select Satago Settings.

  1. Click Sync data now.

  2. Choose the Full data sync option.

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Note: The full data sync can take several minutes to process. Please allow up to 15 minutes for changes to be reflected in Satago.

Disconnect and Reconnect Satago in Connected Services

If the full re-sync does not resolve your issue, you may need to reconnect Sage 50 to Satago:

  1. Go to Connected Services → Satago Settings Menu.

  2. Click Disconnect.

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  1. Reconnect by following the on-screen instructions.

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Need help?

If you have any questions or need further assistance, please contact our customer success team via the Satago Help Centre.