This article outlines the steps needed to change an admin user. There can only be one admin user at a given time. To change an admin user, you will need to contact Satago Customer Support for assistance.
How to change the admin user
Log in to Satago as the current Administrator.
Go to:
Admin > Organisation > Users
Invite the new admin user:
Click Invite a user and enter the new admin user's email address.
New user setup:
The new user will receive an invitation email. They should follow the instructions to set up their account.
Once the new user is set up, please contact Satago Customer Support at support@satago.com to make them the admin user.
Change admin user
The existing Admin user needs to raise a ticket via the Satago Help Centre to request to change the admin user.
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Who can I contact for help?
If you are still experiencing issues or have questions about your account, please reach out to our customer success team via the Satago Help Centre