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For Sage50 users - how can I find how I am connected to Satago

For Sage50 users - how can I find how I am connected to Satago

This FAQ is designed to help Sage 50 users identify how their accounting package is connected to Satago.

How can I find how I am connected to Satago?

You can easily check your connection type within the Satago platform:

  1. Log in to your Satago account

  2. Navigate to Organisation Settings.

  3. Look for the connection status. It will clearly display either:

    • Sage50 via Connected Services

    • Sage50 via Desktop Connector


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If you see Sage50 via Connected Services under Accounting software connections, it means you have connected to Satago directly through Sage and no connector installation is required.

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If you see Sage 50 via Desktop Connector under Accounting software connections, it means there is a connector installed on your main Sage server or a remote server. If you are unable to to locate the connector, you will need to install it on the server- Downloading the Satago Connector on a New Sage Server / Computer

Understanding your connection type

1. Sage 50 via Desktop Connector

This is a standalone tool installed on your machine or server that securely pulls your accounting data and imports it into Satago.

  • How to access it: Locate the 'S' icon in your Windows system tray (bottom right of your screen).

  • Key Feature: It is a read-only connection; Satago will not push any information back to your Sage 50.

  • Management: You can right-click the 'S' icon and select Company List to manage your connected companies or perform a manual/full sync.

2. Sage 50 via Connected Services

Your connection is integrated directly through Sage's "Connected Services."

  • How to access it: Within Sage 50, log in as the Manager user and go to Connected Services > Credit Control and Risks Insights.

  • Management: You can manage settings and perform full re-syncs directly from the Satago Settings menu within Sage 50.

How do I check my Sage 50 version?

If you are unsure which connection method you should be using, check your Sage version:

  1. Open Sage 50 Accounts.

  2. Go to Help > About.

  3. Note the version number displayed.

Need help?

If you have any questions or need further assistance, please contact our customer success team via the Satago Help Centre.