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You can manage email frequency under Credit Control > Settings

Reminder templates

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& grouped reminders

Reminder templates 1 through 5 are enabled as default - each :

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Any reminder template can be disabled by unticking ‘Enable this template’:

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Grouped Thank You emails work in the same way as Grouped Reminders, except that Grouped Thank You emails will still be sent on the same day as a Statement.

Sending Schedules

By default, emails are sent Monday to Friday, however you could instruct the system to only send emails on a Monday - this would mean a reminder that is techincally due on a Thursday, the system will delay its reminder until Monday. If a customer is due reminders throughout the week relating to different invoices, the system will send a grouped reminder on the Monday (if grouped reminders are enabled).

Click the pencil icon to edit the schedule.

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