Credit Control
- Setting Up
- Credit Control Set Up Guide - User Manual for Credit Control
- What is a Snippet?
- How do i remove the View Invoice link from Statements and Grouped Reminders?
- How can I remove links to invoices in the reminder emails?
- How can i remove links to invoices in the statement email?
- How do i change the sender details at the end of reminder emails?
- How to add credit notes to statements
- How do I disable reminders for certain customers?
- How do I disable reminders for specific invoices?
- How do I enable automatic email reminders?
- How do I customise my Satago email domain?
- How do I connect my own email domain?
- How can I change the connected mailbox to a new domain for sending emails from Satago?
- How do I set up customer groups?
- How else can I customise my credit control?
- How do I customise my sending schedules?
- How do I customise my statement templates?
- How do I customise my reminder templates?
- How do I update incomplete customer details?
- How do I customise my "Thank You" emails?
- Creating sending schedules for customers and customer groups
- Mailbox Integration
- Can I send automated email reminders from my own email account?
- What happens when I turn Reminders on for the first time?
- Can I group customers I do not wish to send reminders to?
- Using Credit Control
- How to update customer email addresses and manage reminder recipients
- How many emails will my customer receive per day?
- How can I preview Reminders before they get sent?
- How do I add an escalation contact in Satago?
- How can I reply to my customers?
- How can I send emails to a new contact?
- How to send an instant statement to a customer
- Can I set myself a notification to complete a task?
- Can I find out if the Reminder/Statement/Thank You email was opened?
- How do I find custom templates that I have setup for individual customers?
- Why are the reminders showing incorrect invoice due dates?
- How do i turn off Reminder 1 for all customers?
- Can i send a manual reminder to a customer?
- FAQ - SMS Reminders
- What are Grouped Reminders and how are they different from Statements?