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Unable to integrate shared mailbox due to no password

Unable to integrate shared mailbox due to no password

  • Verified

    • You will need to enter the mailbox email address and its password when integrating your mailbox to Satago.

    If you use a shared mailbox in Microsoft and don’t use a password, you can set up a password using the steps below:

    1. Go to https://admin.microsoft.com/

    2. Click Users

    3. Click Active Users

    4. Find the Shared Mailbox and click on it

    5. Click on Reset Password and set a password.

    You’ll be able to continue integrating your mailbox with Satago once the password is ready.