How do I connect my own email domain?
The Satago Plus subscription package allows you to send email reminders from your preferred mailbox. You will need to connect your preferred mailbox by navigating to Credit Control > Settings > Email Integration, and click Your Domain.
Here you will need to enter the email address and authenticate with your email provider.
For example, if you use Microsoft 365, you will select Microsoft and log into your Microsoft account to authenticate Satago.
If you would like to use Google, you will select Google and log into your Google account to authenticate Satago. To note: Google connected mailboxes will not show replies in Satago conversations, but will show directly in your Google inbox.
If you recieve an error message relating to permissions, please ask your IT to help complete the integration, as you may not have the required access to do so.
Need more help?
If you have any issues with customer contacts syncing from Sage 50 or setting reminder recipients, please contact our customer support team via the Satago Help Centre.