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How do i cancel my account?

How do i cancel my account?

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    • Satago aims to make managing your subscription as simple as possible. Firstly, we're really sad to see you go. We'd love a chance to see if there's anything we can do to keep you.

    But, if you wish to cancel your subscription, please follow the steps below. We recommend reading all instructions carefully to ensure a smooth cancellation process.

    How to Cancel Your Subscription

    1. Email Request

    Send an email to hello@satago.com with your cancellation request.

    Important:

    • Please provide a reason for your cancellation in your email. This helps us improve our service.

    2. Sage 50 Users

    If your Sage 50 finance package user with an included a Satago subscription, please contact Sage directly to remove Satago from your package.

    What Happens Next?

    • Your subscription will terminate at the end of the current Subscription Period in which we receive your notice.

    • If you do not provide a reason for cancellation, our team will be in touch to confirm your reason to process cancellation.

    Useful Links

    Who can I contact for help?

    If you have any questions or need further assistance, please reach out to our customer support team via the Satago Help Centre.