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Satago Customer Support
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  • Getting Started
  • Credit Control
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      • Credit Control Set Up Guide - User Manual for Credit Control
      • What is a Snippet?
      • How do i remove the View Invoice link from Statements and Grouped Reminders?
      • How can I remove links to invoices in the reminder emails?
      • How can i remove links to invoices in the statement email?
      • How do i change the sender details at the end of reminder emails?
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      • How do I disable reminders for specific invoices?
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    • What are Grouped Reminders and how are they different from Statements?
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How can i remove links to invoices in the statement email?
Updated Aug 20, 2024

    How can i remove links to invoices in the statement email?

    Firstly you will need to navigate to Credit Control > Settings and select the Statements template

    On the statement template, you will need to remove the Snippet called 'Open Invoices Table' using the backspace or delete key on your keyboard:

    What is a Snippet?

    Then click on the '#' button to add an invoices table snippet without invoice links:

    Select the snippet 'Open Invoice Table without Links to Invoices':

    Remember to save each template you amend

    You may also want to remove a similar Snippet from the Group Reminders template if you have this template also enabled. It is a similar task for Statements which also uses an invoices table that you can replace with 'Grouped Open Invoices Table without Links to Invoices':

    You can remove the View Invoice link from individual reminders too. As this email type doesn't use an invoice table, you can just remove the highlighted line of text using the backspace or delete key on your keyboard:

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