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How do i find my Sage 50 connector?
Updated Oct 16

    How do i find my Sage 50 connector?

  • Verified

    • The steps below explain how to find your Sage 50 Connector if you need to check its status, view the last sync time, or perform a manual sync. This is useful for users responsible for managing the Sage 50 integration with Satago.

    How to find your Sage 50 Connector

    Please follow these steps:

    1. Go to the system tray

      • On the machine where the Sage 50 Connector was installed, locate the system tray (usually at the bottom right of your screen).

    2. Right-click the 'S' icon

      • Find the 'S' icon representing the Sage 50 Connector.

      • Right-click on the icon to open the menu.

    image-20251008-153751.png

     

    1. Select 'Company List'

      • Click on 'Company List' from the menu options.

      • The connector will open onto the Company List screen.

    image-20251008-153836.png

     

    1. View sync details or perform a manual sync

      • On the Company List, you can see the last sync time for each company.

      • To perform a manual sync, click Sync Now.

    Additional Information

    • If you do not see the 'S' icon, ensure the connector is installed and running on your machine.

    If you cannot find the connector on your system , you may need to install the connector again. https://help.docs.satago.com/wiki/x/IoAwBAE

    Who can I contact for help?

    If you are still experiencing issues or have questions about your Sage 50 Connector, please reach out to our customer success team via the Satago Help Centre.

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