The steps below explain how to find your Sage 50 Connector if you need to check its status, view the last sync time, or perform a manual sync. This is useful for users responsible for managing the Sage 50 integration with Satago.
Please follow these steps:
Go to the system tray
On the machine where the Sage 50 Connector was installed, locate the system tray (usually at the bottom right of your screen).
Right-click the 'S' icon
Find the 'S' icon representing the Sage 50 Connector.
Right-click on the icon to open the menu.
Select 'Company List'
Click on 'Company List' from the menu options.
The connector will open onto the Company List screen.
View sync details or perform a manual sync
On the Company List, you can see the last sync time for each company.
To perform a manual sync, click Sync Now.
If you do not see the 'S' icon, ensure the connector is installed and running on your machine.
If you cannot find the connector on your system , you may need to install the connector again. https://help.docs.satago.com/wiki/x/IoAwBAE
If you are still experiencing issues or have questions about your Sage 50 Connector, please reach out to our customer success team via the Satago Help Centre.